Senior Account Manager £50-55k per annum + £Bonus + Benefits

Senior Account Manager

£50-55,000 per annum very dep on experience + Bonus + Benefits

Caerphilly area

This is an exciting newly created role within a global group of manufacturing companies. You are likely to be currently working for a Manufacturing or Engineering company and be experienced in an Account or Business Development role. Experience in a Sales Engineer remit would be an advantage as would experience of working in the Automotive component or Aerospace industry

· Managing Allocated Customer Accounts - customer satisfaction and P&L responsibility.

· Identify and develop business opportunities in line with a clear commitment to meeting the current customer’s requirements and delivering a high-quality service.

· Prospect for new customers that fit with the commercial and sales strategy and effectively manage them into the business.

· Oversee and Manage Account Managers performance.

Initial Role - Account Management

· Be the first point of contact for allocated customers - maintain and develop relationships with all relevant contacts within the customers – regularly visit allocated customers

· Prospect for additional business within allocated customers

· Responsible for P&L and margin maintenance / development

· Obtain future significant changes in demand and forecast build information

· Assist Quality department in the commercial and contractual analysis of returned parts and Warranty Recall.

· Construct/Maintain customer application charts and listing of contacts

· Support Customer Service Planners to help resolve supply issues

· Support the Accounts Department to help resolve any invoicing queries

· Support the Purchasing Department to help resolve any commercial issue impacting customer account performance

· Be the voice of the customer within the Company.

Primary Role - Business Development

· With the Head of Sales, develop and implement a sales strategy that aligns with the Companies goals for growth and profitability.

· Focus on complementing current customer portfolio.

· Develop the Battery Energy Storage Solution market – Liaise with other sites to ensure markets and potential customers are contacted, and aligned

· Develop monthly visit plans to potential customers – target minimum of 1-2 per month

· Attend industry events and conferences to identify new business opportunities

· RFQs – manage the response to the customer

· Review documentation received including contract review and present requirements internally

· Set timing for collecting the responses

· Set/agree margin with the Head of Sales and prepare QADS and quotations

· Meet quotation date within the agreed time frame with the customer

· Ensure documentation is catalogued and archived in line with certification and auditing requirements

· Ensure smooth handover of new customers to Account Managers / Business Development Managers

People Management

· Working on account management plans with the account managers

· Monitoring account managers in line with KPI’s set by the Head of Sales

Specific Qualifications:

· Bachelor’s Degree in business, marketing, or an Engineering discipline with technical knowledge and/or any equivalent combination of training and experience.

· Experience in sales of technical or industrial products

Previous Work Experience:

· Experience in sales of technical, capital equipment or industrial products in Sales Management

Specific Knowledge / Skills Competence:

· Excellent communication skills

· Good leadership qualities

· Excellent interpersonal skills

· Understanding of the importance of customer service

· Ability to carry out personnel evaluations, set performance targets, engage new employees, identify and possibly deliver training.

· Must be self-motivated – the candidate will need to set themselves challenging targets and be responsible for delivering on given commitments

· Experience gained in Automotive or Aerospace industry would be ideal with strong Business Development experience

You must have a minimum of 3 years + experience in a similar sales role and be able to commute to the manufacturing site on a regular daily basis.

Travel to work from;

Cardiff, Newport, Caerphilly, Blackwood, Tredegar, Pontypridd, Cwmbran, Bridgend, Merthyr, Swansea, Hereford, Gloucester

For an informal, confidential chat regarding this opportunity, call Jason on 07519 738828. Please leave your name and best call back time if you reach voicemail.